Below are the answers to some of the most frequently asked questions (FAQs) that we receive about our training.
Where can I find information about the multi-agency training programme?
If you have registered a training account with us, you will receive regular emails about courses. You can also visit our website: www.cscb-new.co.uk where course details are posted as soon as they are available.
How do I apply to attend courses?
Once you have opened a training account you need to visit the website and click on the 'apply to attend' button next to the course of your choice. This will open an email link and you can use this to make your application. You cannot apply for a place on a course unless you have first registered with us. You cannot apply for a place on a course for somebody else — they must make their own application.
How much does the training cost and what are the cancellation arrangements?
CSCB multi-agency courses are funded by the agencies which make up the board. There is no charge for individuals attending CSCB training. Please note that if you are offered a place on a course and do not explain non-attendance or you cancel less than one week before the event you or your agency will be charged a £125 non-attendance fee. We ask you for the name and contact details of your manager when you register your training account. We will notify them when you apply and have been offered a place on a course. We expect that you will have discussed your application and how it meets your training needs before applying and that your manager will facilitate your attendance.
If I can’t come can I give my place to someone else from my agency?
It may be possible to arrange this, but please ask us before doing this in case we need to offer the place to somebody else already on the waiting list.
Will delegates receive certificates on multi-agency courses?
Participants will be provided with certificates of attendance if they attend the whole course. Arriving late or leaving early may result in not receiving a certificate.
Are refreshments provided?
The CSCB provides coffee, tea and water but we do not provide lunch, you may wish to bring something with you. Our venues are chosen to try to make sure that lunch can be purchased nearby, and trainers are asked to allow sufficient time for this.
How is it best to contact us?
If you have any questions or would like to discuss anything in relation to the CSCB multi-agency training programme we can be contacted at CSCB@camden.gov.uk or via phone 020 7974 1276/ 6658.